How can we help?

Answers about your account, the feed, groups, privacy and more.

Topics

• Getting startedWhat tellmelo is, how to create an account and where to get the apps.
• Account & sign-inSigning in, your password, your username, your data and deleting.
• SecurityTwo-factor sign-in, someone else in your account and security flaws.
• Feed & postsWhat your feed shows, writing and scheduling posts, and the post of the week.
• MessagesWho may write to you and how to write encrypted.
• GroupsChannels, roles, threads and bots in groups.
• Privacy & dataWhat happens to your data, who finds you and who Mandy is.
• Reporting & safetyReporting content, blocking, muting and your account standing.
• Shop & planLooks, the supporter plan and questions about payments.
• Apps & developersThe API, keys and signing in with tellmelo on other sites.

Popular articles

• Forgotten password

  How to set a new password with a link by email.

• Someone else is using my account

  What to do at once if you suspect someone else got in.

• Two-factor sign-in

  Protect your account with a code from an authenticator app.

• Deleting your account

  Locked at once, gone for good after 30 days, and reversible until then.

• Who decides what is in your feed?

  You do, with sliders for new, fresh and broad, and the mirror shows what is left out.

• Reporting content

  Reporting posts, replies, profiles, groups and messages to the team.