1. Help Center
  2. Account & sign-in

Forgotten password

How to set a new password with a link by email.

On the sign-in page, choose “Forgot your password?” and enter your username or the email address on your account. We send you a link with which you choose a new password.

No email arrived?

  • Look in your spam folder.
  • Check that you are using the address stored in your account.
  • The link is only valid for a while. Request a new one if needed.

If you no longer have access to your email address, write to support. We will help you get your account back and check that it really is yours.

Was this article helpful?

More on this topic